POSITION OPEN

The Human Resources Department for Whitaker Corporation is currently seeking qualified candidates to fill the following job opening:

Department: Sales/ Customer Service, Anchor Distributors

Position: International Sales and Client Support

Education requirements: Fluent in English and Spanish, Associate’s Degree or 3 years previous experience

Responsibilities:

• Assist in handling/translating international and Spanish calls and communications
• Processing orders received via telephone, fax, e-mail, and electronically transmitted orders from international and Spanish customers
• Promoting featured products and specials; bonus will be paid on sales increase.
• Providing information on products and services
• Resolving customer issues
• To perform miscellaneous job-related duties as assigned
• Maintain confidentiality of customer account and sales information

and techniques.

Knowledge:

• Fluent in English and Spanish
• Familiar with Christian books and products
• Strong data entry and/or word processing skills
• Microsoft Windows
• Training in the use of the company order processing software will be provided

Skills:

• Commitment to excellent service
• Strong written communication skills a must
• Highly detailed oriented
• Accurate
• Ability to perform a variety of tasks, and the flexibility to adapt
• Ability to act and operate independently with minimal daily direction from manager to

accomplish objectives

Personal Characteristics:

• Team player
• Works well under pressure
• Display a positive attitude and composure
• Desire to share in the vision of Whitaker Corporation

Contact:

Human Resources Department

Whitaker Corporation

1030 Hunt Valley Circle

New Kensington, PA 15068

humanresources@whitakerhouse.com